TERMS & CONDITIONS

Booking Conditions

Booking Only On 100% Advance Payment 100% payment is required prior to check-in.

HOTEL POLICY

INHOUSE RULES: Right of admission reserved

All charges needs to be settled at the time of checkout.

Any damage to the property shall be charged to you separately.

Please your belongings safe at your own risk the management is not responsible for any loss or damage. OUTSIDERS & VISITORS ARE NOT ALLOWED

REFUND & CANCELLATION POLICY

A: BOOKING CONDITIONS:

Booking is ONLY CONFIRMED on 100% advance payment of the entire booking before check-in.

B: CANCELLATION POLICY.

Retention shall be charged for entire stay dates towards cancellation, including taxes and adjusted towards your advance deposited or payment guarantee.

To avoid cancellation charges please do before,

1.Below 5 rooms, 7 Days prior from the arrival date

2.Above 5 rooms, 30 days prior from the arrival date.

NON REFUNDABLE BOOKINGS / BLACK OUT DATES.

You shall be charged full amount including taxes for non-refundable/cancellable bookings.

HELLO MEMBERSHIP COMPLIMENTARY VOUCHER:

Non Refundable, Non Cancellable, Non Amendable, Max Occupancy 2+1, No Extra Bed & EP Plan. Physical voucher to be handed over during arrival at the front desk.

In-case of approved refunds, we take 02 – 04 working weeks from the date of cancellation.

JURISDICTION

Any disputes will be subject to the jurisdiction of the Bhubaneswar Court.

By proceeding with the reservation, you confirm that you have read and agree to abide by these terms and conditions.

FORCE MAJEURE

In the event of unforeseen circumstances such as natural disasters, government actions, or other force majeure events that make it impossible for you to stay in the holiday home/villa, ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) reserves the right to decide and cancel the reservation at the management’s decision which stands final.

By making a reservation with ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd)Stays you agree to abide by the terms and conditions outlined in this cancellation and refund policy.

PRIVACY POLICY

ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) welcomes you to its website and looks forward to a meaningful interaction with you. ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.

ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) assures you that your personal information shall not be used/disclosed by it, save for the purpose of executing intended business with you, or if required to be disclosed under the due process of law.

ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) assures you that in the event of your personal information being shared with its holding company, such sharing of information shall be for the purpose of executing intended business with you.

ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) reserves its rights to collect, analyse and disseminate aggregate site usage patterns of all its visitors with a view of enhancing its services to its visitors. This includes sharing the information with its holding company as a general business practice. In the course of its business ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its holding company as a general business practice.

If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact us.

While ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) Ltd assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorised persons consequent to misuse of the internet environment.

ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) Ltd reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user-friendly.

In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us.

Accordingly, should you choose do so; ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) Ltd will assume that you have no objections to the terms of this privacy policy.

When you make a reservation on www.ananyagroup.co.in you will be asked to enter personal information in order to secure your reservation. This information is submitted to our booking partner and our Web Hosting provider. ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) Ltd and these service providers WILL NOT sell or distribute any personal information about you or any other individual traveller. The name, address and phone number you provide may be used for marketing or quality assurance purposes for the benefit of ANANYA Group (A Unit Of Prabhukrupa Hotels & Resorts Pvt Ltd) Ltd. While you will receive an e-mail confirmation whenever you make a reservation on-line, you will not receive any unsolicited e-mail as a result of making a reservation on our site. On www.ANANYA Group.com we strive to ensure that the most secure encryption technology is used, to allow you to book your travel reservations without the worry of someone misusing any information. To make your reservation planning more convenient, we use what is known as a "cookie", which allows the system to temporarily remember your travel dates and preferences during each visit to the site. Cookies also allow us to track the more frequently visited pages of www.ANANYA Group.com which helps us improve the site for your benefit. Cookies are not programs that will corrupt your computer or damage your files. The cookies used do not reveal your personal identity, nor can they capture personal or private data. Our cookies automatically expire as soon as you leave our site.

If you do not want to accept cookies while on our site, please consult your internet browser settings for more information. However, if you decide not to accept cookies while visiting www.ANANYA Group.com you may not be able to complete certain transactions.

The www.ANANYA Group.com does contain external links that will take you away from the site to our travel partners. We are not responsible for the privacy practices or the content of these sites.

DISCLAIMER: ELECTRONIC TRANSMISSIONS, INCLUDING THE INTERNET, ARE PUBLIC MEDIA, AND ANY USE OF SUCH MEDIA IS PUBLIC AND NOT PRIVATE. INFORMATION RELATED TO OR ARISING FROM SUCH USE IS PUBLIC, OR THE PROPERTY OF THOSE COLLECTING INFORMATION, AND NOT PERSONAL OR PRIVATE INFORMATION.